Effective 29 September 2026 · Version 2026-09-29-en-v1
HIKKARU Super Cover
Super Cover is a voluntary paid option for HIKKARU's own-fleet vehicles. It is unavailable for partner vehicles. Its price for the selected period is shown separately before confirmation; it is not part of the refundable deposit.
HIKKARU Pvt Ltd assumes the expenses below where the listed aggravating circumstances are absent. This is HIKKARU's contractual undertaking to the customer. It does not replace the vehicle's basic policy and does not depend solely on whether the insurer agrees to reimburse HIKKARU for those expenses.
| Term | Contractual content |
|---|---|
| Covered events | Accidental vehicle damage or loss during permitted use, including parking damage, animal damage, glass, tyres, rims, battery, theft of the vehicle or its parts, loss of vehicle keys, vehicle documents or registration plates, where none of the aggravating circumstances below applies |
| HIKKARU's expenses | Covered vehicle damage, necessary restoration including lost vehicle keys, vehicle documents and registration plates, the insurance representative's callout and incident-related downtime; these amounts are not charged to the customer |
| Limit and basis | The full actual supported expense within the stated scope; a USD 500 or other deposit, the old provisional USD 100 figure and the option price are not coverage limits |
| Customer contribution | Zero for covered expenses; no separate excess applies to them |
| Downtime | Fully assumed by HIKKARU under this undertaking; the ordinary rental downtime table is not charged to the customer for a covered incident |
| Aggravating circumstances | Intoxicated driving; driving without valid legal authorisation or by a driver of whom the rental provider was not notified in advance; prohibited off-road/safari use; intentional damage or a staged incident; failure to report an accident at the scene, subject to necessary safety actions and emergency-service requirements |
| Period | Events during the agreed rental of the selected vehicle within the paid option's effective period. Review of a reported event after return does not end its coverage. An extension requires agreement on coverage and price; coverage does not automatically continue after expiry |
| Claims | Contact the operator immediately; for an accident, from the scene before departure, except necessary rescue/safety actions. Provide available photographs, location and circumstances, comply with mandatory reporting and obtain agreement before non-emergency repairs |
| Cancellation and repayment | The option fee and advance are not refunded for a no-show, changed customer plans or a shortened trip. A rare exception may be agreed separately in correspondence. Mandatory remedies for HIKKARU's failure to perform remain available; the refundable deposit is separate |
Super Cover applies to the described vehicle expenses. Rental, delivery, fuel, excess mileage and official fines retain their own payment rules. The refundable deposit remains separate contractual security, but covered amounts are not deducted from it. The same damage cannot be paid twice by the customer and another compensating party.
Any refusal of Super Cover must identify the particular aggravating circumstance, supporting records and its connection to the claim. Damage itself or a high repair cost is not an aggravating circumstance. A GPS screenshot is assessed with inspection and other evidence and does not automatically remove coverage. Necessary movement to protect people or comply with emergency-service instructions is not treated as concealing an accident.
A technical failure attributable to the rental provider is dealt with under the main terms regardless of whether the option was purchased. Super Cover does not promise separate life, health or comprehensive third-party property insurance: this undertaking concerns the listed expenses for the rented vehicle. Other mandatory rights remain unaffected.
Later website rate or rule changes do not retrospectively alter agreed cover. Keep confirmation of selection and the accepted version.